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Robbing Your Customers?

Posted by advertolog at Tuesday ~ January 01, 2008 to SEO
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By Amy Armitage

Dreamhost has had a billing glitch and has billed hundreds of customers for as much as 2 years in advance, with debits/charges up to $9000 in some cases.

Last year DreamHost wrote this post on their blog:

quit.jpg

It’s something we like to do every day!

Yep, the secret to our crazy low prices and amazing ferraris, finally revealed:

We take your billing address and go to your homes at night to steal your jewelry, plasma TVs, and all valuable toiletries!

Not to mention all the credit card numbers we get fund our wild vegas benders (roulette is a great way to launder money) and illicit basketball leagues!

(Damn PayPal and Google Checkout, not sharing the credit card info with us!)

Yeah, overall it’s a pretty sweet scheme we’ve had these past 10 years; and now that we’ve gone into hiding you’ll never catch us, coppers!

–

WOW …. /shakes head @ DreamHost

At the time, we remained silent and didn’t play their sleazy games, yet today on Digg we heard about their latest fiasco…

For all DH webmasters looking for an escape, Lunarpages has created a coupon code just for you! Use code DHRefugees to receive $40 off hosting with Lunarpages and we will also buy out the remainder of your contract with DreamHost! (Up to 9 months!) If you have several months left on your contract with DH, sign up for Lunarpages and email us your billing receipt (not the triple billing ones.. lol) and we will add that extra time to your account with us!

A Renown Web Development Technician and Software Development Lead (who has never worked for Dreamhost – then again, who would??) told me that this kind of “glitch” could have a drastic effect on Dreamhost customers for the next several YEARS. He basically told me, “It’s not something that can be fixed overnight, as it’s a complicated system error – if their technicians made the mistake of pushing this change live without waiting to check a simple date stamp, then there’s most likely other glitches that are going unnoticed.” He told me to let everyone know to beware of false status messages stating things are OK, because this isn’t the kind of thing that can be fixed within a few hours – he said he wouldn’t be surprised if their systems crashed due to some of the fatal errors in their portal infrastructure, so if you’re still uploading files to Dreamhost, I’d be very careful they’re not sensitive client information or any files you want to actually keep!!

Wanna play ball now DH?

© Lunarpages Web Hosting - $25 off Web Hosting! Coupon Code: blog25

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